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Remote Healthcare Customer Service Representative – Michigan (Remote)

Date Posted: Jul 25, 2026
Yearly: $ 69000 - $ 88000

Job Detail

  • location_on
    Location Birmingham, Michigan, United States of America
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience: 1 Year
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 11, 2027

Job Description

Job Description

AlediumHR is hiring Remote Healthcare Customer Service Representatives to support hospitals, physician groups, and telehealth providers serving patients throughout Michigan. In this role, you'll assist patients over the phone, coordinate healthcare appointments, answer general questions, and provide outstanding customer support while working remotely.

This is an excellent opportunity for professionals seeking a stable work-from-home career with one of the nation's growing healthcare recruitment firms.


     Key Responsibilities

  • Respond to patient inquiries via phone and secure messaging
  • Schedule and reschedule appointments
  • Verify insurance information
  • Update patient records accurately
  • Support providers with administrative coordination
  • Process referrals and follow-up requests
  • Maintain HIPAA confidentiality
  • Resolve customer concerns professionally

     Required Skills & Experience

  • High school diploma required
  • Previous customer service experience
  • Medical office or healthcare experience preferred
  • Excellent multitasking skills
  • Comfortable using Microsoft Office
  • Fast and accurate typing skills
  • Professional telephone etiquette
  • Reliable home internet connection

    Job Details

  • Full-Time
  • Remote
  • Monday-Friday schedule
  • 40 hours per week
  • Competitive annual salary
  • Healthcare Customer Service


Why Work With AlediumHR?

We connect talented professionals with respected healthcare employers nationwide while providing a supportive recruiting experience and long-term career growth opportunities.

Benefits

     Benefits

  • Remote flexibility
  • Comprehensive healthcare benefits
  • Paid onboarding
  • PTO
  • Retirement savings plan
  • Employee wellness programs
  • Career development
  • Tuition assistance
  • Employee recognition bonuses

Company Overview

Los Angeles, California, United States of America

MyAlediumHR is a recruitment and workforce solutions company dedicated to connecting talented professionals with employers across the United States. We specialize in identifying qualified candidates for remote, hybrid, and on-site positions in a vari... Read More

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