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Remote Healthcare Customer Service Representative – Ohio (Remote)

Date Posted: Jul 25, 2026
Yearly: $ 68000 - $ 86000

Job Detail

  • location_on
    Location Delaware, Ohio, United States of America
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience: 1 Year
  • male
    Gender: No Preference
  • school
    Degree: Bachelors
  • calendar_month
    Apply Before: Aug 05, 2028

Job Description

    Job Description

AlediumHR is recruiting compassionate and customer-focused professionals for a Remote Healthcare Customer Service Representative position supporting healthcare organizations throughout Ohio. This work-from-home opportunity allows you to assist patients, coordinate appointments, answer insurance-related questions, and provide exceptional customer support while working from your home office.

As part of a growing virtual healthcare support team, you'll become the first point of contact for patients seeking medical assistance and scheduling services. If you enjoy helping people and thrive in a remote environment, we'd love to hear from you.


     Key Responsibilities

  • Answer inbound patient calls professionally
  • Schedule appointments for hospitals and clinics
  • Verify insurance eligibility and patient demographics
  • Assist patients with billing and general inquiries
  • Document interactions within electronic health record systems
  • Escalate urgent concerns appropriately
  • Maintain HIPAA compliance during every interaction
  • Deliver outstanding customer service experiences

     Required Skills & Experience

  • High school diploma or GED required
  • Associate degree preferred
  • Minimum 1 year customer service experience
  • Healthcare or medical office experience preferred
  • Excellent verbal and written communication
  • Strong computer navigation skills
  • Experience using CRM or EHR software
  • Reliable high-speed internet connection
  • Dedicated home office workspace

    Job Details

  • Job Type: Full-Time
  • Work Location: Remote (Ohio)
  • Schedule: Monday–Friday
  • Hours: 40 hours/week
  • Salary: $68,000–$86,000 annually
  • Industry: Healthcare Support
  • Department: Patient Services

Why Join AlediumHR?

AlediumHR partners with leading healthcare organizations across the United States to build high-performing remote teams. We provide long-term career opportunities, competitive compensation, and professional development for talented customer service professionals.


Equal Opportunity Employer

AlediumHR is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.

Benefits

Benefits & Perks

  • Fully remote position
  • Paid virtual training
  • Medical, Dental & Vision Insurance
  • Paid Time Off
  • Paid Holidays
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Career advancement opportunities
  • Performance bonuses
  • Home office equipment assistance

Skills Required

Company Overview

Los Angeles, California, United States of America

MyAlediumHR is a recruitment and workforce solutions company dedicated to connecting talented professionals with employers across the United States. We specialize in identifying qualified candidates for remote, hybrid, and on-site positions in a vari... Read More

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