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Remote Healthcare Customer Service Representative – Virginia (Remote)

Date Posted: Jul 25, 2026
Weekly: $ 0 - $ 0

Job Detail

  • location_on
    Location Ashburn, Virginia, United States of America
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience: 1 Year
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 17, 2027

Job Description

  Job Description

Join AlediumHR's growing network of remote healthcare professionals supporting medical providers throughout Virginia. As a Remote Healthcare Customer Service Representative, you'll assist patients with appointment scheduling, healthcare inquiries, insurance verification, and administrative support while delivering exceptional customer experiences from your home office.

We're looking for dependable professionals who enjoy helping others and thrive in a fast-paced remote environment.


   Key Responsibilities

  • Answer inbound patient calls and emails
  • Coordinate appointments and referrals
  • Verify insurance eligibility
  • Update electronic patient records
  • Explain general healthcare procedures
  • Escalate urgent patient concerns
  • Maintain accurate documentation
  • Ensure HIPAA compliance

  Qualifications

  • High school diploma or equivalent
  • 1+ year customer service experience
  • Healthcare support experience preferred
  • Excellent communication skills
  • Strong problem-solving abilities
  • Experience with Microsoft Office
  • Ability to work independently
  • High-speed internet required

Job Details

  • Remote
  • Full-Time
  • Monday-Friday
  • 40 Hours Weekly
  • Healthcare Administration
  • Competitive Salary

Benefits

Benefits

  • Work from home
  • Medical, Dental & Vision
  • Paid Time Off
  • Paid Holidays
  • Retirement Plan
  • Employee Assistance Program
  • Ongoing professional development
  • Internal promotion opportunities

Company Overview

Los Angeles, California, United States of America

MyAlediumHR is a recruitment and workforce solutions company dedicated to connecting talented professionals with employers across the United States. We specialize in identifying qualified candidates for remote, hybrid, and on-site positions in a vari... Read More

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